Support & Resources


Cards Learn how to get more from your Wirex Visa Card: https://wirexapp.com/help/category/cards-0015 Fees and Limits Learn more about Fees and Limits: https://wirexapp.com/help/category/fees-and-rates-0024 Security Learn more about our Security measures: https://wirexapp.com/help/category/security-0042 Wirex Rewards Learn how to get more from Wirex Rewards: https://wirexapp.com/help/category/wirex-rewards-0022 Crypto & Traditional Currencies Learn more about Cryptocurrencies, Stablecoins & WXT: https://wirexapp.com/help/category/cryptocurrencies-stablecoins-wxt-0041 Accounts Learn how to get more from your account: https://wirexapp.com/help/category/accounts-0040 Other Do you have a query that falls outside of the other categories? Any other issues or concerns that do not fall into any of the categories above, please post here!
Topic Replies Activity
Support Inquiry Escalation Thread

Have an existing Support ticket? Post your ticket here aπŸ‘‡and we will assist as best as we can!

44 December 13, 2019
Frequently Asked Questions πŸ™‹β€β™€οΈ

Browse our Help Centre and Frequently Asked Questions: https://wirexapp.com/help

2 October 9, 2019
About the Support & Resources category 1 October 4, 2019
Blocked account/can't login 37 December 12, 2019
Issues with the app 9 December 3, 2019
Travel cards for Premium UK accounts 4 December 2, 2019
Google / Apple Pay 6 December 1, 2019
Delayed incoming bank transfer 13 November 28, 2019
Need bank statement 8 November 29, 2019
Fees and limits 9 November 26, 2019
No updates in the support ticket 4 November 26, 2019
Can't make bank transfer 3 November 26, 2019
Card is not working 4 November 26, 2019
Bank card confirmation 6 November 26, 2019
Problem with 2FA 4 November 26, 2019
Problem with Memorable Word 4 November 26, 2019
Wirex availability in the US? 2 November 21, 2019
I forgot my PIN 7 November 21, 2019