Support & Resources
Cards Learn how to get more from your Wirex Visa Card: https://wirexapp.com/help/category/cards-0015 Fees and Limits Learn more about Fees and Limits: https://wirexapp.com/help/category/fees-and-rates-0024 Security Learn more about our Security measures: https://wirexapp.com/help/category/security-0042 Wirex Rewards Learn how to get more from Wirex Rewards: https://wirexapp.com/help/category/wirex-rewards-0022 Crypto & Traditional Currencies Learn more about Cryptocurrencies, Stablecoins & WXT: https://wirexapp.com/help/category/cryptocurrencies-stablecoins-wxt-0041 Accounts Learn how to get more from your account: https://wirexapp.com/help/category/accounts-0040 Other Do you have a query that falls outside of the other categories? Any other issues or concerns that do not fall into any of the categories above, please post here!
| Topic | Replies | Activity |
|---|---|---|
|
Support Inquiry Escalation Thread
Have an existing Support ticket? Post your ticket here a👇and we will assist as best as we can! |
44 | December 13, 2019 |
|
Frequently Asked Questions 🙋♀️
Browse our Help Centre and Frequently Asked Questions: https://wirexapp.com/help |
2 | October 9, 2019 |
| About the Support & Resources category | 1 | October 4, 2019 |
| Blocked account/can't login | 37 | December 12, 2019 |
| Issues with the app | 9 | December 3, 2019 |
| Travel cards for Premium UK accounts | 4 | December 2, 2019 |
| Google / Apple Pay | 6 | December 1, 2019 |
| Delayed incoming bank transfer | 13 | November 28, 2019 |
| Need bank statement | 8 | November 29, 2019 |
| Fees and limits | 9 | November 26, 2019 |
| No updates in the support ticket | 4 | November 26, 2019 |
| Can't make bank transfer | 3 | November 26, 2019 |
| Card is not working | 4 | November 26, 2019 |
| Bank card confirmation | 6 | November 26, 2019 |
| Problem with 2FA | 4 | November 26, 2019 |
| Problem with Memorable Word | 4 | November 26, 2019 |
| Wirex availability in the US? | 2 | November 21, 2019 |
| I forgot my PIN | 7 | November 21, 2019 |