Support & Resources


Cards Learn how to get more from your Wirex Visa Card: https://wirexapp.com/help/category/cards-0015 Fees and Limits Learn more about Fees and Limits: https://wirexapp.com/help/category/fees-and-rates-0024 Security Learn more about our Security measures: https://wirexapp.com/help/category/security-0042 Wirex Rewards Learn how to get more from Wirex Rewards: https://wirexapp.com/help/category/wirex-rewards-0022 Crypto & Traditional Currencies Learn more about Cryptocurrencies, Stablecoins & WXT: https://wirexapp.com/help/category/cryptocurrencies-stablecoins-wxt-0041 Accounts Learn how to get more from your account: https://wirexapp.com/help/category/accounts-0040 Other Do you have a query that falls outside of the other categories? Any other issues or concerns that do not fall into any of the categories above, please post here!
Topic Replies Activity
Support Inquiry Escalation Thread

Have an existing Support ticket? Post your ticket here a👇and we will assist as best as we can!

135 February 22, 2020
Frequently Asked Questions 🙋‍♀️

Browse our Help Centre and Frequently Asked Questions: https://wirexapp.com/help

6 January 17, 2020
About the Support & Resources category 1 October 4, 2019
Delayed incoming bank transfer 17 February 19, 2020
Problem with Memorable Word 12 February 16, 2020
Travel cards for Premium UK accounts 4 December 2, 2019
Blocked account/can't login 66 February 8, 2020
Issues with the app 17 February 7, 2020
Fees and limits 16 February 2, 2020
Can't make bank transfer 7 January 29, 2020
Google / Apple Pay 9 January 28, 2020
Card is not working 4 November 26, 2019
Explanation about DAI/SAI support 1 January 14, 2020
DAI transfer missing 14 January 10, 2020
Bank card confirmation 8 December 29, 2019
Need bank statement 10 December 29, 2019
Google Pay with Wirex Card 3 December 21, 2019
No updates in the support ticket 4 November 26, 2019
Problem with 2FA 4 November 26, 2019
Wirex availability in the US? 2 November 21, 2019
I forgot my PIN 7 November 21, 2019