Support & Resources
Wirex Rewards Learn how to get more from Wirex Rewards: https://wirexapp.com/help/category/wirex-rewards-0022 Security Learn more about our Security measures: https://wirexapp.com/help/category/security-0042 Fees and Limits Learn more about Fees and Limits: https://wirexapp.com/help/category/fees-and-rates-0024 Cards Learn how to get more from your Wirex Visa Card: https://wirexapp.com/help/category/cards-0015 Accounts Learn how to get more from your account: https://wirexapp.com/help/category/accounts-0040 Crypto & Traditional Currencies Learn more about Cryptocurrencies, Stablecoins & WXT: https://wirexapp.com/help/category/cryptocurrencies-stablecoins-wxt-0041 Other Do you have a query that falls outside of the other categories? Any other issues or concerns that do not fall into any of the categories above, please post here!
Topic | Replies | Views | Activity | |
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Support Inquiry Escalation Thread (Part 1)
Have an existing Support ticket? Post your ticket here a👇and we will assist as best as we can! |
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10002 | 100484 | August 1, 2022 |
Frequently Asked Questions 🙋♀️
Browse our Help Centre and Frequently Asked Questions: Wirex | Making currencies equal and available to everyone |
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461 | 35955 | December 14, 2022 |
About the Support & Resources category |
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83 | 3552 | December 14, 2022 |
Transfer failed |
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125 | 2363 | December 14, 2022 |
Change phone number |
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188 | 6375 | December 14, 2022 |
No updates in the support ticket |
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326 | 7919 | December 14, 2022 |
Support Inquiry Escalation Thread (Part 2) |
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502 | 3619 | December 14, 2022 |
Account closed permanently |
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257 | 7842 | December 14, 2022 |
Account Blocked with funds on |
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650 | 14947 | December 14, 2022 |
New Mastercard fees and limits, what are they? |
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42 | 5778 | December 14, 2022 |
How many here have blocked accounts and not got money back |
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1000 | 26092 | December 14, 2022 |
Blocked account/can't login |
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2655 | 46753 | December 14, 2022 |
Wirex bank transfer not working |
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243 | 12681 | December 14, 2022 |
Account blocked |
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109 | 5041 | December 14, 2022 |
Card is not working |
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258 | 9227 | December 14, 2022 |
Address verification |
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16 | 393 | December 14, 2022 |
Support for hacked account |
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74 | 2472 | December 14, 2022 |
Account blocked since 1 month |
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25 | 1285 | December 14, 2022 |
Account blocked of source wallet verification |
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76 | 1414 | December 14, 2022 |
Blocked account |
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240 | 7299 | December 14, 2022 |
Wirex locked my account without warning. Take care of this company! |
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35 | 2430 | December 14, 2022 |
Bank transfer to my bank account |
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44 | 1643 | December 14, 2022 |
My transfer is pending |
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26 | 904 | December 14, 2022 |
My transfer is pending |
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1253 | 24249 | December 14, 2022 |
Withdrawal issue |
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124 | 3824 | December 14, 2022 |
Pending transaction |
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32 | 1577 | December 14, 2022 |
Problem with Memorable Word |
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29 | 1537 | December 14, 2022 |
Blocked account |
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8 | 736 | December 14, 2022 |
Security issues |
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10 | 261 | December 14, 2022 |
2FA google authenticator to be reset |
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63 | 3034 | December 14, 2022 |