Support & Resources

Wirex Rewards Learn how to get more from Wirex Rewards: https://wirexapp.com/help/category/wirex-rewards-0022 Fees and Limits Learn more about Fees and Limits: https://wirexapp.com/help/category/fees-and-rates-0024 Other Do you have a query that falls outside of the other categories? Any other issues or concerns that do not fall into any of the categories above, please post here! Accounts Learn how to get more from your account: https://wirexapp.com/help/category/accounts-0040 Crypto & Traditional Currencies Learn more about Cryptocurrencies, Stablecoins & WXT: https://wirexapp.com/help/category/cryptocurrencies-stablecoins-wxt-0041 Cards Learn how to get more from your Wirex Visa Card: https://wirexapp.com/help/category/cards-0015 Security Learn more about our Security measures: https://wirexapp.com/help/category/security-0042

Topic	Replies	Views	Activity
Support Inquiry Escalation Thread Support & Resources Have an existing Support ticket? Post your ticket here a👇and we will assist as best as we can!	1915	13351	November 29, 2020
Frequently Asked Questions 🙋‍♀️ Support & Resources Browse our Help Centre and Frequently Asked Questions: https://wirexapp.com/help	85	7630	November 20, 2020
About the Support & Resources category Support & Resources	16	559	October 13, 2020
Address verification Accounts	278	2119	November 29, 2020
Account verification delay Security	82	539	November 29, 2020
Transfer from card to wirex account Support & Resources	32	604	November 29, 2020
Ayuda a Compañeros Accounts	2	15	November 28, 2020
Sending funds etc. after maintenance Support & Resources	60	413	November 28, 2020
Blocked account/can't login Accounts	579	7126	November 28, 2020
Why doesn't any ticket get resolved? Support & Resources	2	19	November 28, 2020
Withdraw From Card Cards	2	29	November 28, 2020
Cannot withdraw my GBP and some members from the support team are incompetent! Accounts	30	474	November 28, 2020
Address Account verification Accounts	2	23	November 28, 2020
Wirex bank transfer not working Support & Resources	15	432	November 27, 2020
Verifying proof of address. Delay Support & Resources	111	954	November 27, 2020
Card blocked cant use it Cards	92	1529	November 26, 2020
2 Factor Authentication reset issue Security	2	16	November 26, 2020
New Master Card application Cards	18	739	November 26, 2020
Problem with 2FA Security	127	3280	November 26, 2020
Blocked account now blocked on Wirex Facebook Support & Resources	66	726	November 25, 2020
Account Blocked with funds on Accounts	10	217	November 25, 2020
How many here have blocked accounts and not got money back Accounts	18	544	November 25, 2020
Ayuda a Compañeros 1 Accounts	2	17	November 25, 2020
Account block no idea if my funds are safe Security	19	299	November 25, 2020
Account frozen for 1week, still waiting for verify address Support & Resources	2	24	November 25, 2020
How much longer will I have to wait for my case to be resolved? Other	2	40	November 24, 2020
Can't Activate ETH address Support & Resources	44	1016	November 24, 2020
Support for hacked account Security	18	129	November 24, 2020
My account hacked and blocked more than a month Support & Resources	2	30	November 24, 2020
Where is my ETH Crypto & Traditional Currencies	2	95	November 24, 2020