Support & Resources
Wirex Rewards Learn how to get more from Wirex Rewards: https://wirexapp.com/help/category/wirex-rewards-0022 Security Learn more about our Security measures: https://wirexapp.com/help/category/security-0042 Fees and Limits Learn more about Fees and Limits: https://wirexapp.com/help/category/fees-and-rates-0024 Cards Learn how to get more from your Wirex Visa Card: https://wirexapp.com/help/category/cards-0015 Accounts Learn how to get more from your account: https://wirexapp.com/help/category/accounts-0040 Crypto & Traditional Currencies Learn more about Cryptocurrencies, Stablecoins & WXT: https://wirexapp.com/help/category/cryptocurrencies-stablecoins-wxt-0041 Other Do you have a query that falls outside of the other categories? Any other issues or concerns that do not fall into any of the categories above, please post here!
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
|
Support Inquiry Escalation Thread (Part 1)
Have an existing Support ticket? Post your ticket here a👇and we will assist as best as we can! |
|
10002 | 100484 | August 1, 2022 |
|
Frequently Asked Questions 🙋♀️
Browse our Help Centre and Frequently Asked Questions: Wirex | Making currencies equal and available to everyone |
|
461 | 35955 | December 14, 2022 |
| About the Support & Resources category |
|
83 | 3552 | December 14, 2022 |
| Transfer failed |
|
125 | 2363 | December 14, 2022 |
| Change phone number |
|
188 | 6375 | December 14, 2022 |
| No updates in the support ticket |
|
326 | 7919 | December 14, 2022 |
| Support Inquiry Escalation Thread (Part 2) |
|
502 | 3619 | December 14, 2022 |
| Account closed permanently |
|
257 | 7842 | December 14, 2022 |
| Account Blocked with funds on |
|
650 | 14947 | December 14, 2022 |
| New Mastercard fees and limits, what are they? |
|
42 | 5778 | December 14, 2022 |
| How many here have blocked accounts and not got money back |
|
1000 | 26092 | December 14, 2022 |
| Blocked account/can't login |
|
2655 | 46753 | December 14, 2022 |
| Wirex bank transfer not working |
|
243 | 12681 | December 14, 2022 |
| Account blocked |
|
109 | 5041 | December 14, 2022 |
| Card is not working |
|
258 | 9227 | December 14, 2022 |
| Address verification |
|
16 | 393 | December 14, 2022 |
| Support for hacked account |
|
74 | 2472 | December 14, 2022 |
| Account blocked since 1 month |
|
25 | 1285 | December 14, 2022 |
| Account blocked of source wallet verification |
|
76 | 1414 | December 14, 2022 |
| Blocked account |
|
240 | 7299 | December 14, 2022 |
| Wirex locked my account without warning. Take care of this company! |
|
35 | 2430 | December 14, 2022 |
| Bank transfer to my bank account |
|
44 | 1643 | December 14, 2022 |
| My transfer is pending |
|
26 | 904 | December 14, 2022 |
| My transfer is pending |
|
1253 | 24249 | December 14, 2022 |
| Withdrawal issue |
|
124 | 3824 | December 14, 2022 |
| Pending transaction |
|
32 | 1577 | December 14, 2022 |
| Problem with Memorable Word |
|
29 | 1537 | December 14, 2022 |
| Blocked account |
|
8 | 736 | December 14, 2022 |
| Security issues |
|
10 | 261 | December 14, 2022 |
| 2FA google authenticator to be reset |
|
63 | 3034 | December 14, 2022 |