Support & Resources

Fees and Limits Learn more about Fees and Limits: https://wirexapp.com/help/category/fees-and-rates-0024 Wirex Rewards Learn how to get more from Wirex Rewards: https://wirexapp.com/help/category/wirex-rewards-0022 Security Learn more about our Security measures: https://wirexapp.com/help/category/security-0042 Crypto & Traditional Currencies Learn more about Cryptocurrencies, Stablecoins & WXT: https://wirexapp.com/help/category/cryptocurrencies-stablecoins-wxt-0041 Other Do you have a query that falls outside of the other categories? Any other issues or concerns that do not fall into any of the categories above, please post here! Accounts Learn how to get more from your account: https://wirexapp.com/help/category/accounts-0040 Cards Learn how to get more from your Wirex Visa Card: https://wirexapp.com/help/category/cards-0015

Topic	Replies	Views	Activity
Support Inquiry Escalation Thread Support & Resources Have an existing Support ticket? Post your ticket here a👇and we will assist as best as we can!	819	6912	August 10, 2020
Frequently Asked Questions 🙋‍♀️ Support & Resources Browse our Help Centre and Frequently Asked Questions: https://wirexapp.com/help	32	3847	July 22, 2020
About the Support & Resources category Support & Resources	1	311	October 4, 2019
Blocked account/can't login Accounts	288	3919	August 10, 2020
Can't Activate ETH address Support & Resources	2	14	August 10, 2020
Address verification Accounts	30	310	August 10, 2020
Issues with the app Other	36	708	August 10, 2020
Problem with 2FA Security	90	2147	August 10, 2020
Statement not showing four digit code Cards	2	22	August 10, 2020
Please help with some info Accounts	6	90	August 3, 2020
New user training Support & Resources	1	10	August 10, 2020
Wirex security and insurance for our funds? Security	13	90	August 8, 2020
Forgotten password Accounts	10	94	August 5, 2020
Card blocked cant use it Cards	33	383	August 5, 2020
Buying Wollo through Wirex app Support & Resources	4	33	August 5, 2020
Card is not working Cards	84	1456	August 4, 2020
I have cryptocurency and I want to withdrawn the cash equivalent but I do not know how ? :( Support & Resources	4	67	August 3, 2020
Transfer not apewared... Maintenance mesaage Support & Resources	15	227	August 2, 2020
Transfer from card to wirex account Support & Resources	26	309	July 29, 2020
It has been pending for two days request (1536044) help Support & Resources	11	161	August 1, 2020
Can't make bank transfer Cards	34	2262	July 31, 2020
Que pasa con el pc? Support & Resources	8	104	July 31, 2020
Problemas con doblefactor Security	2	26	July 30, 2020
Delayed incoming bank transfer Crypto & Traditional Currencies	58	995	July 29, 2020
Fees and limits Fees and Limits	32	818	July 28, 2020
Support Inquiry Escalation Thread Support & Resources	2	34	July 28, 2020
Using Wirex card Cards	6	130	July 27, 2020
No updates in the support ticket Support & Resources	48	582	July 25, 2020
Verifying proof of address. Delay Support & Resources	63	520	July 25, 2020
Bank card confirmation Cards	12	1810	July 20, 2020