Support & Resources
Wirex Rewards Learn how to get more from Wirex Rewards: https://wirexapp.com/help/category/wirex-rewards-0022 Cards Learn how to get more from your Wirex Visa Card: https://wirexapp.com/help/category/cards-0015 Fees and Limits Learn more about Fees and Limits: https://wirexapp.com/help/category/fees-and-rates-0024 Security Learn more about our Security measures: https://wirexapp.com/help/category/security-0042 Other Do you have a query that falls outside of the other categories? Any other issues or concerns that do not fall into any of the categories above, please post here! Crypto & Traditional Currencies Learn more about Cryptocurrencies, Stablecoins & WXT: https://wirexapp.com/help/category/cryptocurrencies-stablecoins-wxt-0041 Accounts Learn how to get more from your account: https://wirexapp.com/help/category/accounts-0040
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
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Support Inquiry Escalation Thread
Have an existing Support ticket? Post your ticket here a👇and we will assist as best as we can! |
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7054 | 45451 | September 21, 2021 |
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Frequently Asked Questions 🙋♀️
Browse our Help Centre and Frequently Asked Questions: https://wirexapp.com/help |
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229 | 20371 | September 16, 2021 |
| About the Support & Resources category |
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57 | 1516 | May 26, 2021 |
| Account Blocked since Feb 21 |
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187 | 1838 | September 22, 2021 |
| I cannot login to my account |
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75 | 3020 | September 22, 2021 |
| Promo reward not received |
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12 | 106 | September 22, 2021 |
| Blocked account/can't login |
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1491 | 19501 | September 21, 2021 |
| Account Blocked with funds on |
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300 | 3746 | September 21, 2021 |
| Face ID not working on iOS |
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3 | 24 | September 20, 2021 |
| My Transaction Pending |
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196 | 3159 | September 20, 2021 |
| Malfunction of Wirex App- ticket #720186 |
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9 | 44 | September 20, 2021 |
| How many here have blocked accounts and not got money back |
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516 | 8904 | September 20, 2021 |
| Xrp destination tag |
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31 | 801 | September 18, 2021 |
| This is ridiculous |
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23 | 375 | September 18, 2021 |
| Blocked for no reason |
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68 | 605 | September 17, 2021 |
| Wirex card linking |
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2 | 36 | September 17, 2021 |
| Account Blocked ticket #715317 |
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2 | 51 | September 17, 2021 |
| First Purchased Using Wirex Visa Card |
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6 | 53 | September 17, 2021 |
| Another scammer |
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2 | 38 | September 17, 2021 |
| Google / Apple Pay |
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27 | 6226 | September 16, 2021 |
| Fees and limits |
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45 | 2390 | September 15, 2021 |
| Can't Activate ETH address |
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352 | 6612 | September 15, 2021 |
| Problem with 2FA |
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212 | 6422 | September 15, 2021 |
| Can't make bank transfer |
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189 | 10533 | September 15, 2021 |
| Account blocked |
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64 | 1681 | September 13, 2021 |
| Suggestion to offer Cardano |
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4 | 70 | September 13, 2021 |
| 2FA google authenticator to be reset |
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43 | 551 | September 13, 2021 |
| How can I deposit Cryptocurrency from external wallet? |
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10 | 104 | September 11, 2021 |
| My account is still blocked for two weeks |
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387 | 5042 | September 11, 2021 |
| Investor Relations |
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14 | 129 | September 10, 2021 |