Dear Community
I would like to submit a very important issue I am experiencing since more than one month and I cannot have any support from WIREX
My account has been fully blocked since more than 6 weeks and I have no clue why this happened
I keep sending tickets to the support who kindly answers me that my ticket is under review and I have just to wait
I have a quite important amount blocked which I cannot dispose of and it’s getting difficult as I need my money to live and my card to make purchases well just to live.
I have no possibilities to get a phone number to reach them out
Can anyone hep me find a solution
- to reach the right support person
- to get the reason why My account is inaccessible, neither is my card
- to get my money back
In March we will no longer be able to use our VISA card
Thank you for your support
Jean Loup Veron