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hello I would like to know the service to file a complaint against wirex, please help me thank you

@Douglas1 We are terribly sorry for all the inconveniences you have faced. We totally understand your frustration and dissatisfaction. You can file an official complaint here:

Dear Maryna,

Would you be so kind and check my verification problem which couldn’t solve from ~15 of June?
Request ID #2141956

Thank you in advance!
István Stróbl

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Hello @kid, we are truly sorry for the delay. We’ve passed this case to the verification team, and they will assist you shortly.