Acount is locked but no refund

Dear Wirex team,

My account is locked for 11 days. I was told the team is handling, but in fact I didn’t receive any refund and update from the team. I have to borrow for living and raise my family now…

How should I do to take the money back rather than keep waiting?

#2092189
#2128005

A post was merged into an existing topic: Account locked for nothing

A post was merged into an existing topic: Support Inquiry Escalation Thread