I have recently, eventually got my account verified. This was a difficult and lengthy process which hasn’t give me a lot of faith in Wirex now unfortunately. In fact I have now withdrawn most of my funds from my account which I didn’t want to do as I think the App is great and simple to use with fantastic instant exchanges.
If you maybe had a contact number to a customer service department I would have felt so much more at ease actually speaking to somebody about it.
I would love to have my faith restored back to Wirex if ever I am to invest with you again.