App issues - Activities not available

What’s wrong with WIREX-App
The views in the app changes, repaid money does not show up, activities are not displayed
Support seems to be not here.


1 Like

Hi @mischu! The issue has been forwarded to our Support team. Please, note that you will be updated via email as soon as possible.

Kind regards!

I have the same issue activities are not loading at all.

this issue is pretty annoying because the bitcoins I sent are not loading either so I can’t withdraw them.

Hi @Ratto_Master_race! Kindly provide us with the ticket number, so we can check this matter with our Sopport team, as we do not see an account associated with this email.

Kind regards!

Hey I apologize for delay in responding, I just updated my Primary email adress so you can see that this email adress is linked to my account.
Let me know if you can fix my issue.
I can use the money I have on the app, but I can’t see my activities. it’s just a visual bug, nothing changes for my account.

Hi @Ratto_Master_race, please submit your request via Wirex | Making currencies equal and available to everyone and provide me with your support ticket number so that we could process it.

Thank you in advance!