Yeah these scammers are everywhere. Please know that Wirex is working on removing/reporting these fake profiles. We have systems in place that tackle this on different social channels. Unfortunately some slip through but the numbers have dropped significantly over the last few months.
It’s great that users are knowing to watch out for these types of scams. Just know that no legitimate company will ever ask you to give them money in order to help you with something. Or saying they can double your funds if you give money first.
Stay safe out there guys. And remember we have these posts to help you if you are unsure what to look out for:
A mi me a sucedido lo mismo , el dia 29/07/2021 me bloquearon mi cuenta sin previo aviso ni justificacion solida …a dia de hoy 23/09/2021 aun sigo con mi cuenta bloqueada …NO TIENEN JUSTIFICACION … ellos estan ganando mucho dinero en los mercados con nuestras criptomonedas
Hola @lucravis2014, lamento escuchar eso. Por favor, ¿puede enviarme el número de referencia de su ticket de soporte para que pueda perseguirlo con el equipo de soporte? Gracias
Since March of 2022 my wirex account has been locked with over 2000eur balance, no one from wirex has done anything to help resolve the issue, I am a single mom and this incident has left me devastated… I have lost faith in wirex and have read on the thread about them locking users account it’s a reap off and I advice don’t use their service, I got blocked the moment I purchased wirex coin and sent to my MetaMask secured wallet, WIREX IS SCAM RUN RUN RUN