I cant login my Wirex account. It tells me that my password is incorrect. Help me! I need access today
Have you tried Forgot Password option? If there’s any other issue please feel free to contact our customer support.
You can either create a support ticket here: Wirex | Making currencies equal and available to everyone
Or you can login via a desktop and talk to Wirex’s support team via their Live Chat feature.
Sorry for the response time. I have received your PM regarding this issue.
I advise you to follow the instructions given above by @crypto3y3
1. Try to reset the password (https://id.wirexapp.com/forgot-password)
If does not work
2. Create an assistance request (https://wirexapp.com/help/request/create)
I hope this will help you
Your request (584185) has been received by our support team.
Live support I can not find
Thanks for submitting your ticket. @moderators will get back to you shortly and get an update via email as soon as your case is processed.
Live Chat is available on the desktop app → https://id.wirexapp.com/
Hello @Anastasia_Golubeva, our agent has replied to your ticket, please check it out. Regards!
I need a phone number to wirex
I can’t get my password to work
Hi @Sandra_Atkinson, thank you for contacting us. We do not provide phone support at the moment. Please submit a support request so that we are able to assist you further: https://wirexapp.com/en/help/request/create
Hola!!! No lo entiendo porque de repente me han bloqueado la cuenta. Cual es el motivo? Y porque no he recibido in correo electrónico con la situación?
Como desbloquear mi cuenta, si el support no me contesta he dejado 3 correos y silencio…???
Hi @Adrian_Russu-Spekter, we’ll pass your case to the relevant team so that they can check it. We’ll get back to you once we have any updates from them. Regards!
A post was merged into an existing topic: Support Inquiry Escalation Thread