You are most welcome, Sal!
Our technical team is still working on the possible solutions in order to have the outcoming bank transfers available for all our users. Unfortunately, I am not able to provide more information as such cases are not processed by the support team directly.
I am communicating with our technicians and our banking partner regarding this matter, and they explained to me that this issue is not a basic one. That’s why it taking so much time in order to resolve it.
We will also send a notification once it is resolved.