Card is not working

I cannot use my card Wirex, both chip or contactless is not working, cannot withdraw with the ATM as well. Are you having some issues right now? Thanks, Serafina.

Hi Serafina,

Currently, there are no issues with the app. It may be that your card was blocked or damaged.

Could you PM me and provide your email or your support ticket number?

We will escalate your case to the relevant team immediately.

Thank you in advance!

Done, thank you for your effort.

Dear Serafina,

Thank you for your prompt actions.

Our relevant team has updated the ticket and reported the issue to be resolved, could you check?