Happy 2nd birthday, WXT! We can’t wait to mark this wonderful occasion by rewarding you, of course!
Now, we know it’s usually custom to bring a gift for birthdays, but don’t worry – we’ve already got the cake covered.
Instead, we want to reward you by offering up to 2% Cryptoback™ rewards every time you buy crypto in the Wirex app for a whole month. Cheers!
Grab a slice of crypto cake!
Choose an old-time favourite, try something new or buy a bit of everything! There’s a whole range of top cryptocurrencies available in the Wirex app now, so take your pick!
Nothing to celebrate for me and thousands of other blocked users.
My account was locked 6 months ago without reason. After years of being a devout and decent Wirex customer, using Visa card daily, doing IBAN and crypto transactions, bringing friends over. All my cash was clean and tax paid. Yet they blocked me without warning and support has done nothing since. Except feeding me with empty promises to investigate.
So nothing to celebrate, really. It used to be a great business model then ruined by ugly customer service.
Hello there @boryagin , I am truly sorry that you are experiencing this delay. Could you please share your latest ticket reference number so that I can chase it up for you again? Thank you
Hello there @pjhunt , sorry about the late reply. Can I ask have you create a support ticket for this? If so, please share your latest ticket reference number so that I can chase it up for you. Thank you
Thank you but I’ve created several tickets and none have been replied to. I’ve completely lost trust in WIREX.
I bought UNI
I bought AAVE
I bought LINK
I bought premium membership
I bought 30,000 WIrex.
and I’ve had no 5 promised gifts, no interest in my WTX balance, no wtX back anywhere. No 1% on ANY payments. I’m furious and feel completely deceived and conned. I’m now using Binance and their rewards ALWAYS arrive.
Hi there @pjhunt Firstly, I do completely understand your frustration and I’m very sorry you have experienced this. I would be very happy to flag this for you directly with the support team, I will just need the ticket reference number. If I could get that I will do my best to chase this for you to get it resolved.
Why you not closing Wirex project and reopen it when all is working fine like TenX?
You know that you all your reputation?!
2 years of low low on buying WXT
Very sorry to hear @pjhunt about the troubles you have been experiencing, I’m sure the team is looking into this right now to resolve the issue to make you a happy customer
all your reputation?!