DAI transfer missing

Hello @Goldbergg, I am sincerely sorry for your unpleasant experience.

I have just escalated your request to our Support Team and they will provide you with an update as soon as possible.

Best regards!

Hi admin,

I was wondering whether someone could help me out, I have sent Dai from my binance account and I may have chosen the wrong network, please can someone help me out,

Thanks

Helo @mamasmoney, thank you for taking the time to write to us.

I have checked your case and have also updated you via the ticket, please take a look.

Warm regards!

Hello, i have also the problem with a missing DAI transaction. I opened already a support ticket, but no one answer.
Could you please check the transaction, binance support said it is confirmed on the blockchain, it has to be received on wirex.
Ticket:468405

Hello @yasi, I am sincerely sorry for the delayed response. I have just escalated your request to our Support Team and they will provide you with an update as soon as possible.

Best regards!

1 Like

got the same problem with DAI transfer from wirex to an exchange 3 hours ago
Could you please check the transaction see whats going on? thanl you

Hi @belford, this case has been forwarded to our relevant team. You will be contacted shortly via the email address associated with your account.

Regards!

thank you very much, problem could be solved, have a nice day