ETH send to ETH wallet on Blockchanin.com and still not recive founds

Hello,

16.01.2022 I made ETH transaction to my ETH wallet on Blockchain_com and still not reacived founds, why? Transaction is complited.

Can you chack, where is the problem and give me good information?
Transaction Hash:
0xa2f5b6e71ad1db5cd26b730d20640766d93dd91799654243ecd8ab977ebb74f2
I made transaction from app Wirex ETH account…to Blockchain_com ETH account:
0xa7a287a6141Dbb1E5f9a311E43DD2D0c5f54ED71

Please for research, good solution and feedback.

Best regards, Mateja

@Mateja78 The issue has been forwarded to our Support team. Please, note that you will be updated via email as soon as possible.

Kind regards!

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Thank you for answer. How long can we expect an answer?

Best regards, Mateja

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U think the eth network is congested.

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@Mateja78 Kindly note that it depends on a particular case.

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Maybe. A lot of transactions and sudden ups and downs and than we have problem with gas fees.
This is my personal opinion.

Yes I know. It all depends on the case and the time of the professional staff to check the matter.

I’ve been your client for a few years now and I’ve never had any problems. But if they were, they always arranged everything for me successfully.

I am a satisfied customer and I know that this will also be resolved successfully.

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