Exchanging GBP to EUR


I have been unable to transfer GBP to EUR this morning. Has there been any change that we should know about that is stopping us doing this please.

Many thanks,


Hello Henry, thank you for taking the time to bring this issue to our attention.

I have just sent you an email in order to specify the additional details of your case, please provide me with a reply so that I could assist you further.

Thank you in advance!

Ahhhhhh sorry I’ve just made a silly mistake. All my money was on my card and I didn’t realise. There is no issue now! Sorry for the hastle

Dear Henry, it’s OK :slightly_smiling_face:

Should you have any other questions you are welcome to contact us.

Have a nice day!