For security reasons your account has been locked

Hello,

Today while trying to pay for groceries like I do almost every day I was told by the cashier that my card was declined. When I tried to log in to my Wirex app it said my account was locked and I needed to contact support.

Please tell me what I did wrong? I still have over 2000 EUR on my balance. How do I get access to my funds?

6 posts were merged into an existing topic: Account blocked