Frequently Asked Questions 🙋‍♀️

Hello @Katemy, we’ve double-checked this from our side. The card linking to the Paypal account is working as expected. You can only use it for payments. Best regards!

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A post was merged into an existing topic: Bank transfer to my bank account

I have sent several tickets with no results
My account is locked

What to do about it

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Hi @Howard_Wexler, we’ve passed your case to the Support team and you should be updated once it is possible. Kind regards!

Hello sir. It said your case is in Relevant hand now.

Thank you

Does that mean I might finally get my money back?

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it will get back to your sir once its done :heart:

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Once what is done? Please explain

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@Howard_Wexler The issue has been forwarded to our Support team. Please note that you will be updated via email as soon as possible.

Kind regards!

Your case is being escalated by support team. Thank you for your understanding. :innocent::relaxed:

You have been saying that for several days!
I just want my $325 returned to my card!!

Hello @Howard_Wexler, please check your mailbox, our Support team sent you a message recently.

I sent you the documentation, please acknowledge

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They said. They email you sir please check. Thank you godbless :innocent:

No email received

@Howard_Wexler We have forwarded this inquiry to our Support team. You will be contacted by them via email. Thank you for your patience. We hope for a quick resolution of your case.