Friend Referalls

In the past week, I have had 2 friends sign up using my referral code. I have not recieved rewards, nor confirmation of their signing up. They are both verified, have both made their first deposits and have both also ordered cards. I also have not any exchange/trade rewards for the past 2 months and for some reason, my card is no longer working and declines my transactions. I have no option on my app to transfer it back to my bank either. Can someone please assist?

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I suggest to create a request here mam :slight_smile:
Regards.

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Thank you! I’ve created multiple tickets for other problems but haven’t managed to get replies in months. Hopefully it’s just a glitch :blush:

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Praying for quicker resolving on your concern mam.

Regards.

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Hi @Kristen! The issue has been forwarded to our Support team. Please, note that you will be updated via email as soon as possible.

Kind regards!

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Thank you kindly :slightly_smiling_face:

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