Hello Wirex account

Wirex is developing poorly, a small amount of cryptocurrencies, they charge a VERY MUCH FOR SENDING BTC TO AN EXTERNAL WALLET, there is practically no support or it replies after 4 days. I do not recommend wirex anymore, because people complain.

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Hi Tonny, thank you for taking the time to write to us.

I would like to draw your attention that if the incorrect XRP destination tag was used when sending XRP from your external wallet, it may take a few business days for this issue to be resolved, as it requires manual checks and extra hours of our specialists. They need to process the designating the coins and transferring them to your XRP wallet.

Therefore, we kindly ask for your patience.

I have also put this to the first priority for you.

Warm regards!

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You Sir are spreading false information Mr Freecash? Your very name is a misnomer; many exchanges charge much higher for buy/sell/sends than WIREX do! The support for me has always been responded to within 24hours & the few issues I had were resolved within 48hrs.

Yes there could certainly be more tokens on offer. But the ease of use, fast transactions, low fees, great support make for one of the best if not the best exchange for Cyrpto’s plus they have a great Visa/debit card that is awesome :white_check_mark:

Thanks WIREX & support team, keep up the great work :pray:t6:

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Because you don’t know other wallets. Read about crypto… com, learn and you will change your mind 100%. Yeah wirex cheap hahha You know what you say?

I have 7 different exchanges that I have used in the past, now mostly Wirex! Time for some serious research!


Time for You to do some serious research Mr FREEcash :rofl:


Dlaczego moje tokeny wtx są w xtras a nie mam ich w dashbord i nie mogę ich użyć do niczego ani do platnosci karta?

Hello @Mpiotr89, thank you for taking the time to write to us.

Could you please submit your request via https://wirexapp.com/help/request/create and provide me with your support ticket number so that we could process it with the first priority.

Thank you in advance!

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Dziękuję ale już sobie poradziłem z tym :wink: oraz dziękuję.
Ale chciałbym zmienić numer telefonu do konta ponieważ
Jakiś czas temu zakładałem konto wirex A teraz nie mam do
Tego numer telefonu dostępu: 607-383-447
I chciałbym to zmienić na aktualny

Hi @Mpiotr89! The issue has been forwarded to our Support team. Please, note that you will be updated via email as soon as possible.

Kind regards!

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Thank you very much :slight_smile: