Hong Kong Wirex

Don_Falcone · November 15, 2020, 6:04pm

@wirexuser01
It seems that a lot of features are not available in hong kong. When I follow the steps in the post mentioned in the earlier chat it seems that I cannot access the account details? I guess there is only 1 way to add funds to wirex accounts in Hong Kong? I cannot use local traditional bank account to add funds?

wirexuser01 · November 15, 2020, 6:19pm

I see that all features are available in Hong-Kong.

Country	Wirex account available	Verification available	Top up with Local card	Сard available
Hong Kong	✔️	✔️	✔️	✔️

So you can add funds to your Wirex card with your local card:

Or with traditional bank methods:

Do not forget that these help articles will guide you to get started with your Wirex account:

Linking your local card to your Wirex account

How to add funds with a local card

How to top up my Wirex Account?

Where do I find my currency account details? SWIFT, IBAN, Sort code etc

Wirex Fees and Limits

Account Balances Explained

However, if you need additional help, you can create a support ticket here:

Select “Account top up” then “Other”.

Thank you for your understanding.

Anastasiia_Wirex · November 17, 2020, 9:51am

Hello Don, thank you for taking the time writing to us.

Let me inform you that unfortunately, bank transfers are not available in the APAC region. We are sorry for the inconvenience that may cause.

Best regards!

Don_Falcone · November 19, 2020, 5:38pm

@Anastasiia_Wirex this is exactly what I was asking about!

Anastasiia_Wirex · November 20, 2020, 8:50am

Dear Don, we are sorry for any inconvenience caused.

Please let us know should you have any further questions, we will be glad to assist you!

Have a nice day!