How can you cancel a card or account?

Hi I have had a US account and card I am no longer using. I closed the account or so I thought by deactivation the card etc. But I am still getting charged $1.50 per month how can I cancel this please

Hello John,

Thank you for your question.

In this case, we can surely close your bank account as per your request. Could you please submit one via https://wirexapp.com/help/request/create

Our support team will be glad to resolve this for you in a timely manner.

Best regards!

Alright John,
Went on to the link but I don’t think you can cancel your card/account whilst maintenance is happening :man_facepalming:t5: so in other words John your trapped like me and everyone else

Dear Marlon, we are deeply sorry for any inconvenience caused.

Could you please provide the reference # of your request to cancel your card so that we could escalate it to our relevant team?

Thank you in advance!