Hi I have had a US account and card I am no longer using. I closed the account or so I thought by deactivation the card etc. But I am still getting charged $1.50 per month how can I cancel this please
Thank you for your question.
In this case, we can surely close your bank account as per your request. Could you please submit one via https://wirexapp.com/help/request/create
Our support team will be glad to resolve this for you in a timely manner.
Went on to the link but I don’t think you can cancel your card/account whilst maintenance is happening so in other words John your trapped like me and everyone else
Dear Marlon, we are deeply sorry for any inconvenience caused.
Could you please provide the reference # of your request to cancel your card so that we could escalate it to our relevant team?
Thank you in advance!