How to ask for a human service agent?

the Robot is driving me mad. I can’t type in “I like to speak to a human”…

Simply select a topic via the chat bot and wait for approximately 5 minutes. You will be notified an agent will connect to you

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Yes I figured it out by pure chance. Please let people know of this feature. It is the little things that make all the difference when it comes to customer support. Happy Easter :slight_smile: