Hi there. I had one wirex token account. I accidentally added second one. So now I do have two Wirex Token accounts. One is not activated (and also can not be) and has 0 tokens in it. Second the old one, is activated and contains some WRX tokens. Weirdly enough, recent activity of my old active Wirex Token account is empty. And all activities of that account are now shown in new (recently created not activated) wirex token account.
Does anybody has the same issue? Have you been able to resolve the issue? Can I somehow contact IT team of wirex. As this looks like issue in DB (or app).
The issue is reproducible in mobile as well as web app.
I am not sure why there is possibility to add new wirex token account when user already has one and can not activate it or get rid of it. I do not need (and I do not see reason) to have two wirex token accounts.
I can provide screenshots of the app if needed.
Any help is appreciated. Thank you