Identity Verification: What You Need to Know


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IDot’t No?

What you need to know about wirex verification is that you need to make a sacrifice to an acient god to get your account verified.
It takes ages to do and when it fails you end up with garbage excuses saying “we are solving the problem”

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Hello there @JoaoLuis for the experience of what youre having …

i know that the relevant team is working for this concern of yours right now.


I’ve tried to get my account verified since may 26th 2021 … its still tells me it’s gonna be verified in 24 hrs today 11 September 2021

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Hi there @Tevita_Malungahu

Im sorry to hear that , you can create a request here mam/sir about your concern.

Regards. :heart:

My account is frozen because of verification since 09.July 2021 and from today they locked account- I can’t log in anymore. They Wirex) do this without explanation. Help me, I really don’t know what to do.

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Hi there pls create a ticket here sir.

Hope this can help :heart: