Issues with the app

Dear Massimiliano,

Thank you for your update. It’s highly appreciated!

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Have a nice day!

I have send ETH to my wirex address. I can see confirmations in the chain and the address is correct. My deposit is not showing up in wirex, 168 confirmations.

Hi does anyone know why I cant add more than £3,900 to my funds?

Hello Steven, thank you for taking the time to bring this to our attention.

As I can see in our database, this issue has been already resolved and the transfer has been successful. Our relevant team has updated you via the ticket.

Have a nice day!

Hi Mantas,

Let me kindly inform you that I have contacted you via the ticket.
Please, check your email linked to your Wirex account.

Have a great day!