LTC not added although dashboard shows added

Hello Wirex ambassadors,

I received LTC from a sender and shows added on general dashboard but the amount is not reflected in LTC wallet. It does not show blockchain link either. So I cannot check it. Usually it shows but this one not. I have tried refreshing the app but still nothing. Please help. Thanks.

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Hello @CryptoPhilic Maybe you could try to check from desktop?

Hello renars. Thanks for your reply. I already checked on desktop and it still doesn’t show the amount in wallet

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Hello everyone,

I have resolved this problem. Thank you for your help. Really appreciated it :pray:t3:

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Terima kasih atas informasi mengenai LTC

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Terima kasih

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Hello there :wave:

Could you please check again your wallet :slight_smile:
i think its already reflected now ,
Let me know if you have more question were here willing to assist you :heart:

Kind Regards.

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Yes it has reflected now in my LTC wallet. Thanks for your reply and help. :pray:t3::+1::wink:

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Im happy to serve you sir :slight_smile:

Pls let me know if you have another question.

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Hi @CryptoPhilic! We are glad this has been resolved for your account. Please, get back to us in case you need any further assistance.

Kind regards!

Hi @Gillian! Please provide your ticket number so that we could check it with our Support team, in case you are having an issue with a transfer.

Kind regards!