Malfunction of Wirex App- ticket #720186

[FCotti]

Hi Wirex Team and Community,
since yesterday evening I have issue with malfunction of the Wirex App,more in detail:

• total equity of the account seems frozen with same value as 2 day ago and doesn’t update.
• I cannot withdraw from X-account ( see attachment)
• I cannot convert Wxt to Fiat ( see attachment).
  I’ve done several tentative,including uninstall/reinstall the app, change the device ,but without any positive results.
  Is someone else having the same problems?
  Thank you in advance
  Fabio
  
  
  
  

[ValeR]

Hi everyone, @Anastasiia_Wirex , @Ali_Wirex
same problem as @FCotti.
Ticket number #720202
Thank you in advance!
Valentina

[Palangs04]

Hi there pls check on Status.wirexapp.com

You can see here whats going on on wirex

[FCotti]

Hi @Palangs04,
thank you very much, you are always helpful.
Right now all functionality 've been restored,finger crossed!
Ciao,
Fabio

[Palangs04]

Im happy when others are happy sir

Lucky to have you in here

[ValeR]

Also from my side,the Wirex App has been fully operational!
Thank you

[Palangs04]

It is ’ Wirex will solve every single concern guys.

As fast as they can

[Maryna_Wirex]

Hi @FCotti! Unfortunately, we experienced certain technical difficulties, which are currently being looked into by our technical team. Please, get back to us in case you need any further assistance.

Kind regards!

[Maryna_Wirex]

Hi @ValeR! We are glad this has been resolved for your account.

Kind regards!

[camzkoh03]

Wirex fam.is always here to help other users. So please support wirex till the end