I never thought this could happen to me, two weeks account blocked and no idea if my funds are safe. No high street bank will dare do that to there customers.
This shows exactly why digital currency is not ready to go mainstream. It’s companies like this who ruined it for everyone.
Trust , security and communication are the most important thing that customers look for. But unfortunately Wirex has really let me down. I was loyal to them do over 4 years and this is how they treat me. No idea about my funds and can’t use it in case of emergency.
If you wondering, no I didn’t do transfer or anything. My account was blocked as they suspect it was hacked.
And all I get is they can’t say anything except it’s under investigation. Even a criminal investigation with Scotland Yard they give you information.
At least tell me my funds are safe but no they just say the relevant department is handling it.
If you are using Wirex as your main account and depending on those funds. I strongly advise you not to , as this could happen to any Wirex user.