My card has been stolen :(

My card has been stolen. I cannot order a new one. Support hasn’t responded since yesterday, I just got an auto-reply with my ticket number. It is my ticket number 818349. Can anyone help me?

In the meantime, make sure you freeze your card so it cannot be used.

From the Wirex app → Cards → Freeze Card

I did it immediately but I need new card

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You can order again mam

I can’t, I don’t have an active button to order a card

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Pls contact a support mam if you want to order another.

Or create ticket here.