Hello Wirex: I have a problem confirming the national identity and place of residence where I send the required documents more than once and this led to the suspension of the account and I received a message in this form (you have exceeded the number of attempts and cannot submit your verification documents anymore. Please contact support.) . I hope wirex team to solve problems as soon as possible. Greetings to all of you
Hi Farid, I am sincerely sorry for the delayed response.
I have now escalated your case to our Verification team, they will update you shortly.
Should you have any further questions - please do not hesitate to ask them via the ticket as well, our relevant agent will be glad to assist further.