My btc transactions are still pending after 36 hours! I want my momey refunded if you cant get the d@mn transactions to be broadcast to the blockchain!!!
This app is complete junk!
@martin_miller We have forwarded this inquiry to our Support team. You will be contacted by them via email. Thank you for your patience. We hope for a quick resolution of your case.
My transaction has been 4 days. The status is still pending. Your support staff replied that your relevant team will contact me soon. But, I do not received any reply and I can’t see any of the problems solved. Thanks.
The ticket number is 1303912
@_Kin We have forwarded this inquiry to our Support team. You will be contacted by them via email. Thank you for your patience. We hope for a quick resolution of your case.
Has anyone ever got solved on their stuck transfer issue…? I have a USDT transfer stuck for a week now…starting to feel like I wont get the money back…
Many customer of wirex got solved the cased they face off , maybe it’s takes sometimes.
Your money will back soon.
Thank you for understanding.
Have a cheerful day
Hi @WilliamCh, we see that our Support team has updated you recently, unfortunately, there is no additional information we can provide. Rest assured, your case will be escalated.
update on the case…finally solved. The transaction failed so I have to make another transfer. This time it went through like in 5 mins. I Hope Wirex can improve on its network to reduce the transaction stuck issue.
Thank you sir
@WilliamCh Thank you for the update. We’ll do our best to solve those issues in the future. Best regards!
Hello I have my transaction pending for 15 hours, can you help me please? My ticket 1358800
How are you bro? Did you solve it?
Hello bro, did you solve it?
Solved. Thanks for your help.
Hey bro, did you solve it?
Hello everyone. Please tell me why it takes so long to transfer BTC to Binance. I really need this money. My nickname: e526c9d5c1064afb9cd2ae4335725dba. Please help!!!
Everything is fine. The money has arrived!
U are lucky, my money still pending for 2 days… Did you anything?