Good morning, please i have a problem, because i am trying to link my new Wirex mastercard but isn’t linking and I have 0.58 inside EURO, what should I do.
I have tried to link it but it not working, I am trying to link my new Wirex mastercard but isn’t linking, i mean not working, I have 0.58 Euro inside and still not working, what should I do now.
Hello there @Monday , Please kindly go into the app and select thee card symbol at the bottom right. Here you will be able to go straight to your new Wirex Mastercard and allocate with wallets you would like to prioritise. Once done chosing your preferred order, click save. Please let me know if you need further assistance, thank you
I have tried isn’t working, the one I know I have tried, so what can I do now, where can I find all this now, i have activated it and still not working, any idea please
Please can you send send me scem shot for me to what you are talking about please
Good morning everyone, please am trying to link my new Wirex mastercard but isn’t linking, what should I do. I have 0.58 inside EURO.
There is already a solution for this?
What is the daily Limit € for the new mastercard at ATM withdrawal?
I have the same problem that @Monday has. My Master Card doesn’t appear in the euro account (which is the fiat currency I use), and the account is already chosen by default in the section where you allocate the wallets to the card. Because of this, I can’t use it in physical stores or pair it with Google Pay.
Hello there @mmoretti , the daily limit for ATM withdraw is EUR 400 for Mastercard. Thank you
Hi there @Alejandro_Garcia_T , I am sorry to hear about the problems that you are facing. Can I know if you have raised a support ticket for this?
Hello @ChienChien_Wirex , I did raised a support ticket for this problem, the number is: 376198
Thanks for responding.
Hi there @Alejandro_Garcia_T , I will chase this up for you. Our support team will follow up with you through email as soon as they can. Thank you
Thanks for the help.
I was only able to withdraw € 200 from the ATM today instead of € 400. The last 3 days went smoothly. I use the machine almost every day and it told me that my limit was exhausted. What’s going on
There is enough money on my Eur wallet for a withdrawal. I have already contacted the support without success number 388878
Hie I experienced the same today Iwanted to withdraw £400 but was only limited to £200. I thought withdrawals limit on ATM machine is 400 whatever currency daily. Please can someone kindly clarif
Thank you and please let me know if you have any questions.
Please let me know if you have any questions, thank you
Hi, I have the same problem I recieved my new Wirex card (online and physically)- mastercard, i downloaded the app, registration is fully Ok, but I cant find my IBAN anywhere?? where did i get it? Please help me, thank you