My USD x-account created last year and keep 12% AER till to today. But now sudden changed to 6%, any other ppl same to me?
Mine are reduced too.
They fix this soon as possible. Thank you.
Thanks Malous, is you mean the rate will return old rate after fixing?
@simoms We see on our side that you have already been updated via email. Please check your mailbox including the SPAM folder just in case.
Received your email and reply you personally.
Hello all, I have the same problem.
Interest has fallen from 16% to 5% on my EUR X-Account.
Can you help?
Hi @Ledial @simoms @la05yuting, The X-Account is created for 1 year. Each year the subscription is renewed again for the next year. The account was recreated with the new X-tras 2.0 policies. You may check there here: FAQs- X-tras 2.0 Best regards!
Thank you for the feedback.
Welcome as always.