Hi there, firstly my sincere apologies in my delay. The T&Cs are the standard T&Cs when we do any type of promotion. In regards to this particular promotion, it was for customers who’s cards have been issued in Singapore. I will take this feedback back to the team to make it more clear for our upcoming promotions in the future.
In regards to the stipulations in this promo it was a limit with the top 400 users and a max distribution of WXT capped at 3,000 USD worth.
In regards to the merchant code (point 3), we have given the codes in the T&Cs. Are you asking for a link to the specific merchant codes?
In regards to point 4. We stipulate in the T&Cs that it is to the top 400 users. Therefore users should know that there is a chance that they might not be in the top 400 due to various factors, one example could be that they decided to purchase something at the end of this promotion which could mean that their chances would be limited seeing as it was done towards the end of the promotion. The one’s eligible will be contacted after the promotion. If you were successful then you will receive the WXT.
In regards to point 5, this is a standard point for all T&Cs created, no matter the company. We have never changed promotions or terminated them without cause up to this point however, this point is necessary to state as it is at our own discretion.
In regards to point 6, to the receiving of WXT (if applicable) and transferring it to traditional currency. It is solely up to you how you would like to convert that WXT. You could convert it to another cryptocurrency instead of traditional currency.
I hope this has clarified a few things in regards to this promotion. But please let me know if you have any questions regarding anything else. I will also give this feedback to the relevant department because your feedback is important.
Thank you very much.