Paper statement request

Hello Wirex and community, I have a couple of questions about paper statements. These can be required, for example, to pay customs fees when purchasing expensive gadgets from other countries.

  1. Can such statement be issued in PDF format which will be send by email to Wirex card holder, how long can it take and what is the fees for this service?

  2. Same question about paper statement with delivery to EEA country.

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Hi @vvv :raised_hand_with_fingers_splayed:

Statements are sent by email in PDF format. Usually, it takes 48 hours working days. This service is free. To my knowledge, there is no paper statement, only in electronic format.

You can contact support team to request your account statement HERE.

Have a nice day!

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