Pending transaction

[rudyksvitlana39]

1229771

[rudyksvitlana39]

Пн, 21 марта 2022 г. в 12:17, Світлана Рудик <rudyksvitlana39@gmail.com>:

[Maryna_Wirex]

@Hapajaba We see on our side that you have already been updated via email. Please, check your mailbox including the SPAM folder just in case.

[Maryna_Wirex]

@rudyksvitlana39 We have forwarded this inquiry to our Support team. You will be contacted by them via email. Thank you for your patience. We hope for a quick resolution of your case.

[Ivica_Herekovic]

Hi,

My transaction is still pending

Pls can you help me

[Maryna_Wirex]

@Ivica_Herekovic We have forwarded this inquiry to our Support team. You will be contacted by them via email. Thank you for your patience. We hope for a quick resolution of your case.

[MalouIsAvailable]

Hello.

Im sorry for pending transaction.
I assure you that our support team will fix this as soon as possible.

Im really sorry.
Godess

[rudyksvitlana39]

My transaction is still pending
Ticket 1448808

[Alexander_Wirex]

Hi @rudyksvitlana39, we’ve passed this case to the technical team so that they can check it. Once we have any updates, we’ll get back to you via ticket. Best regards!

[Felix_Kan]

same problem here, SOL outbound stucked at pending. ticket raised just now (1794913)

thanks for escalating

[Maryna_Wirex]

@Felix_Kan The issue has been forwarded to our Support team. Please note that you will be updated via email as soon as possible.

Kind regards!

[Pedro_Morais]

Good afternoon,
I always get the same answer, the BTC transfer is blocked on Wirex since the 8-09-2022, today is the 15th, I don’t understand why you don’t give me an explanation of what is happening. Who do I need to talk to to resolve this issue?

[Yuliia_Wirex]

Hello @Pedro_Morais, you can communicate only with your Support team. There was a technical issue with the BTC transfer and our team is working to fix this problem.