Pin lock auto disabled

Hey there,
I’ve noticed that the pin lock was automatically disabled each time I added funds into the euro account with my linked credit card. I guess it may occur during the 3Dsecure check.
Is there a way to keep it enabled?

Hi there @Teozis , I am sorry to hear about the problems that you are facing. Can I know if you have raised a support ticket for this?


Hey @ChienChien_Wirex
No I haven’t yet but, I will.

1 Like

Hello there @Teozis , thank you and please let me know if you need further assistance.

1 Like

@ChienChien_Wirex thank you for your replies.
It seems to be fixed now, even before the last update.

1 Like