Positive feedback for customer service

Good morning everyone,

Having read through most of the posts on here there I a lot of negativity about the customer service. However this is not showing the full picture. I have never had an issue with customer service and it has always been speedy and helpful. I think it would be beneficial for it to be recorded as to when a problem or issue is fixed. Which will then give a success rate monthly for example of their performance.

This was just an idea that I thought would fill customers with more confidence.

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Da bin ich deiner Meinung das Ganze irritiert mich leider ein wenig…Guter Vorschlag