Purchase of Crypto timed out

Hey guys,

I have a little bit of an annoying situation that occurred today.

I attempted to purchase XRP today…only for my purchase to time out…
So I tried again, only to be timed out again.

I thought I’d leave it for a bit and come back to try again, only to find BOTH purchases being confirmed!?

This is annoying as:

  1. I didn’t want to make 2x purchases as now more has been deducted from my Bank Card than intended.

  2. Had I not noticed what had occurred when I did, and the value of XRP had changed drastically, I could have lost a lot more money than I did.

Can you guys please look into this so it doesn’t happen again.


1 Like

A post was merged into an existing topic: Support Inquiry Escalation Thread