Que pasa con el pc?

A alguien le pasa q en el pc se queda en blanco la página?

Hi Pablo, I am sorry to hear that you are unable to log into your account from the web version.

We have forwarded all the necessary details to our technical team for further investigation, I have also updated you via the support ticket, please take a look.

Best regards!

al iniciar sesion en el pc la pagina se queda en blanco ,
Porque sucede esto ,llevo dias intentandolo y no puedo , me urge.
mi ticket es 1517937

Me ocurre lo mismo.

Si accedo desde la página web me sale en blanco, pero desde la app sí puedo acceder.

¿Hay alguna forma de compartir mi código del programa Refer-a-Friend desde la app?

Hi Mario, I am sincerely sorry for the delayed response.

Indeed, there are technical issues at this moment and our developers are already working on the possible solutions to this.

Best regards!

Hi Rafael,

I can confirm that our technical team is already working on the resolution of this issue.

Sure, you can share your Refer-a-Friend link from your app as well. Please take a look at our guide on this matter: https://wirexapp.com/help/article/refer-a-friend-programme-0065

  1. On the Dashboard, tap Rewards .
  2. On the Rewards screen, tap the Invite friends and earn Bitcoin.
  3. On the Refer-a-Friend screen, tap Share link.
  4. Paste the link to any kind of a messenger or a social sharing platform. You will be notified if your friend uses this link to register with Wirex.

Warm regards!

Same problem here. Once you can access with phone code and autheticator appears a blank page, nothing happens. Solution please!

Hi Jose, I am sorry to hear about this.

I have already contacted you via the ticket and have also forwarded your request to our relevant team.

We will keep you updated.

Best regards!

Buenos días a todos, hoy 22-08-2020. les comunico que Wirex sigue con el mismo problema en los ordenadores versión web.
yo desde ayer que no puedo iniciar sesión en mi cuenta desde el ordenador en la versión web.

viendo que no soy el único, Por lo que les ruego a los responsables de Wirex que se tomen en serio el problema y lo solucionen en la mayor brevedad posible ya que es un riesgo para los usuarios que el acceso a Wirex en versión Web quede abierto.
Quedo a la espera de su respuesta.
Reciban un cordial Saludo.
Lic.Salvador Caurín DO

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Hi Salvador, I am sorry for the delayed update.

Indeed, the issue is still taking place and our technicians are investigating the matter. We expect to have the solution to this as soon as possible.

meanwhile, you can access your account using the app on your smartphone.

Best regards!

Those responsible for Wirex who take the problem seriously and solve it as soon as possible since it is a risk for users that access to Wirex in the Web version remains open.

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Sure, Salvador. Our technical team is working hard in order to have it resolved shortly.

Have a great week!

Me parece muy serio que no haya acceso a Wirex desde el pc… ¿cuándo piensan arreglarlo?.

Hi Miguel, I can completely understand your feelings on this matter.

Currently, our developers have no ETA, however, I would like to assure you that we are doing everything possible in order to have it resolved as soon as possible.

Best regards!

Hola buenas,yo tampoco tengo acceso en PC,soy nuevo y necesito hacer la autentificacion de dos factores y solicitar tarjeta mi seudonimo es e97490cf37364ec3825dda44ef09cd47

Hola,

A mí me pasa igual, intento pedir mi tarjeta Wirex y no hay manera de hacerlo por la app del móvil, intento acceder a mi cuenta en el ordenador y se me queda la pantalla en blanco. El número de ticket 1588349. Por favor, contestad porque aún no he recibido contestación y me urge.

Hello Cristina, please accept my sincere apologies for the delayed response.

I have escalated this case to our relevant team. They will contact you via the ticket as soon as possible.

Warm regards.

Hello again,

I have tried different browsers and the same thing happens to me.

When will the option to apply for the wirex card be available?

I need the card to be able to carry out transactions.

I await your reply.

Thank you.

Dear Cristina, thank you for taking the time to write to us.

Currently, we have no ETA, however, we expect to have the card orders enabled again as soon as possible.

Best regards!

Good morning,

Is Theresa a possibility to notify me echen wirex card are available?

Thanks.