My card is blocked due to verification please help
I have been happily using my Wirex account for past 5months. I referred my friend to promote Wirex. He got his account verified. I sent him £400 to help get started using it. He has tried to make transactions but it declines him. Wont return back to mine?? He is really put off by experience and Im out of pocket. How can I ever refer anyone else until this is resolved? Help.
Please can you send me a private message? If you can’t do that because you are a newer customer on the forum, let me know and I will message you.
Hi there Steve, I’m sorry to hear that. Is it possible to send me a private message?
Hi Ali, is this correct option to reply to you?
Hi there Steve, no this is still on the public chat. Don’t worry. I will private message you now.
Referring friends after my account was blocked for over 2 months without reason? No thanks.
I’ve referred many friends while being a customer. And now you’ve said your thank you by blocking me without a reason. Many thousands of clean, taxpaid euro have gone through my account. Bought crypto for thousands of euro from you. Used the card nearly every day.
And now you want me to bring more friends when your CS does nothing to help? I hope you go bankrupt in the nearest future and your CEO goes to prison.
Hello there @boryagin , I’m sorry for your experience. Please can you send me a private message so that I can assist you further? Thank you