Refund on my Wirex mastercard



Hi there
As can be seen on my Wirex MasterCard ending 3684 I made a transaction in Harvey Norman on 7th April at 15:11 for 1399 euros. I immediately returned the goods and the amount was credited back onto my Wirex MasterCard. I have the receipts. The money has not appeared back on my card?
Can you tell me why the money did not appear back on my card
Thank you

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A post was merged into an existing topic: Declined payment to be refunded