Can some one help with this I’ve made a few tickets asking about my failed refunds. Only to be given the same response. I’m still yet to receive my refund, this happened on the 19-24th of August New Zealand timezone and was told I’d be refunded within 15 business days for the money to return back to my credit card.
Always the same message
"Thank you for your message.
We have checked provided information, and from this point, we would appreciate your patience, since a refund can take up to 14 business days."