Reserve not met ? Wirex ATM card Issue

So I wanted to withdraw a 500 Euro through an ATM to discover that I can’t ???

This was never the issue with the Wirex VISA card.

My Balance was way over 500 Euro at the time I tried to withdraw 500 Euro from a KBC Bank ATM and got the msg on the ATM Reserve not met. So couldn’t withdraw.

I did manage to withdraw 100 euro and 140 euro but more was not possible, even 200 euro prior the 100 didn’t work.

So would love to know how people are able to withdraw more than lets say 250 euro/day from an ATM with this ‘new’ mastercard.

Seriously couldn’t you guys sticked with what worked flawless aka the VISA card.

1 Like

Hi @mdshare :wave:

It is not possible to withdraw more than 250 EUR/day. Please view daily & per transaction limits here:

Limits

UK 

EEA 

Max purchase amount per day

2 000 EUR

2 000 EUR

Max purchase amount per month

10 000 EUR

10 000 EUR

M̲a̲x̲ ̲c̲a̲s̲h̲ ̲w̲i̲t̲h̲d̲r̲a̲w̲ ̲a̲m̲o̲u̲n̲t̲ ̲p̲e̲r̲ d̲a̲y̲

250 EUR

250 EUR

Max cash withdraw amount per month

2 000 EUR

2 000 EUR

M̲a̲x̲ ̲c̲a̲s̲h̲ ̲w̲i̲t̲h̲d̲r̲a̲w̲ ̲a̲m̲o̲u̲n̲t̲ ̲p̲e̲r̲ t̲r̲a̲n̲s̲a̲c̲t̲i̲o̲n̲

250 EUR

250 EUR

Max cash withdraw count per day

5

5

The old Visa card had the same limits, except that it is better with the new Mastercard as the withdrawal fee is free up to 400 EUR per month, after which a small fee of 2% is applied. :slightly_smiling_face:

I hope I helped you!

well honestly the 250 Euro limit seems new to me, pretty sure I’ve withdrawn more in the past with the old card… anyway I missed that page that 250 euro is the daily limit at an atm currently.

Thanks