So I was going to send XLM from binance to wirex. It says to use the federation address on wirex, but binance doesnt recognize it, but it does recognize the stellar address. So I sent the XLM to my stellar address, and my question is, is my funds lost? They havent showed up in my wallet yet, though it says success on binance.
Regarding the Federation address, this is by no means an obligation. In fact, it encodes everything - your Account ID, the Stellar Lumens address, the memo. This allows you to securely share your address with a third party.
Still waiting. No reply or updates. What kind of technical issues are there? If you can’t send XLM to your account without going through days of manual technical problems you should stop the transactions of XLM. And in this volatile market this is a problem, as I was planning on turning it into fiat!
Hi @Sirrestrikk! Please be advised that our technical team is looking into this issue. Also, kindly note that such cases are processing manually, thus it could take some time and I kindly ask you for patience.
I would like to point out that the relevant department had already acknowledged the case. Please accept our apologies for the inconvenience caused! As soon as we get an update, we will get in touch with you immediately.
Been two weeks now. I was told it would be solved in a couple of days since it was a manual techniqal problem. I have a hard time believing it would take 2 weeks of daily 8 hours work to solve this. What is going on?