I was charged twice for elite packet subscription yearly and month how you can refund me that month thanks
Dear @Georgios, thank you for taking the time writing to us.
Unfortunately, we cannot provide you with an exact timeframe since we have not received it from the relevant team. As soon as there is any news on this - you will be updated immediately.
Escalating Ticket #341749
I am supposed to enjoy 100% fee discount for BTC purchase and transfer,
but just now i found that it is not anymore
please tell me why
Unable to login as no access to 2 factor authentication app have created multiple tickets for this now please help!!
Unable to login due to not having access to my 2 factor authentication app any more. I have created tickets to this but had no response
Hello @Jkey691, please accept our sincere apologies for the delayed response.
I have updated you via ticket 295298. Could you please check your email and reply to this ticket?
Thank you in advance!
Not sure… Why it wouldn’t work with my MasterCard as it worked with Visa
Second Ticket… with regards to my CryptoBack missing.
Wenn du ein Guthaben auf deinem Eurokonto hast kannst du mit Karte bezahlen so war es bei mir das ist jetzt glaub ich anders als bei Visa card probierst mal aus bin auch nur zufällig draufgekommen lg
nous sommes le 14 mars… dans 2 jours, wirex c est fini!!! mon argent??? VOUS ME L AVEZ VOLE ou vous allez me le rendre??? J ai ete assez patiente je crois non???
They refund to me on 18 Feb 2021 but I still can’t receive anything till now.
The arn code is 74295551051002587673042.
I have sent a request 329321 to ask for a wirex statement from November 2020 to march 2021 vut I still cant get any response so far.
Still no update on wirex. Still unable to use wirex card
Desde el 4 marzo mi transferencia esta pendiente solucionen el problema es mucho tiempo ticket 333742
@ValeR Please read my answer here: https://community.wirexapp.com/t/what-is-the-status-of-my-poe/19198/6
Dear Wirex Team,
could you help me with ticket #4054 ?
Thank you in advance,
It is a bug in numbers!!! This is only 5 euro.
I have just sent you an update via the support ticket. Please check your mailbox.