Has anyone had any experience with my same situation? please let me know how you got on
Hi @Cr95! Please, note that this has been forwarded to the relevant department and escalated. Please, also respond to ticket 630373 with the requested details.
Hi @Litch_White ! The issue has been forwarded to our Support team. Please, note that you will be updated via email as soon as possible.
@Maryna_Wirex I’ve replied over 20 times and I’ve been told it was not being received I’ve then sent it again to same email as seperate email and replied to the first email I received with my details but never have they confirmed as received. This is becoming beyond a joke now
I was told to forward to support and if you see my other topic on here I was told the details were forwarded to the relevant department already! By @Yuliia_Wirex.
Please confirm my bank details and Bitcoin address has been received! If not tell me where
And send my money please!
I can’t modify my post on forum unblock please
A post was merged into an existing topic: My widrawal pending
My wife couldnt login to Wirex. She was using it everyday and also have some money saved in it. After locked she looked into emails and have already replied all requests from Wirex Review Team. However, the account is still not yet unlocked after 10 days. She need the account very much and would you please help escalate for unlocking it? The ticket number is 631202 and was raised in 14/8. Thank you very much for your kind help.
Hi @M.Ruiz! The issue has been forwarded to our Support team. Please, note that you will be updated via email as soon as possible.
Still no update as to when I can expect my funds, would love a real answer. I’ve been locked out of my account for 9 months and don’t wish to wait another month for my funds back! Please someone advise
Thanks in advance
Good Day Palangs04
I did create a support ticket. My ticket number is 646556. Please could you get someone to assist me as the GBP1400 is still not reflecting on my card. I did submit proof of refund when I created the support ticket. Please let me know. Thank you
Hi @Lizzi! Please, check your email for the update. The agent has already contacted you.
Hi @Maryluz23! Please, check your email. You were updated in ticket 647169. Please, respond to it for any additional questions.
Hi it’s already done
Hi @Oleg_Levchuk! Please, rephrase your request in order for us to be able to address it.
Hi @anthonyy! The issue has been forwarded to our Support team. Please, note that you will be updated via email as soon as possible.
@Maryna_Wirex keeps moving my posts but not replying. Is anyone going to
Give my money back now
That you’ve closed my account???
Your account is on progress it will fix soon.
@Palangs04 dl you know that for certain? You see I don’t understand how someone who’s not an employee would know that?
Your a brownnoser on the forum I want a reply from someone who can actually do something.
Stop moving my post stop replying nonsense. Confirm
You have my bank details and send my money back.
Joke of a company!!
im hoping for quicker resolve to your concern sir.