Support Inquiry Escalation Thread

My support ticket: 1522990

I didn’t get any feedback on this ticket. My account is locked due to the verification blocked and can no longer submit the correct information and document again. I need to unlock my account to carry on the account verification please.

Hi Joe, I am sincerely sorry for the delayed response.

I have escalated your case to our Verification team, they will update you via the ticket shortly.

Best regards!