Support Ticket Thread

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Request 1037589 still not solved.

Over three weeks to simply change my email address??

Please this be sorted out ASAP.

Sorry for the delay. Our team will get back to you shortly.

Request 1082595

This is kinda urgent, You’ve essentiallly taken my money and are not letting me take it out.

Hi Jack

Sorry for your inconvenience. I checked your ticket 1082595. Our team will get back to you shortly. Thanks.

Ticket #1092688 Reset 2 Factor Authentication.
Waiting since Sunday, I cannot access to my wirex account. I have already sent selfie with ID card and comment the last 2 possible outbound transactions (hard to remember by heart) but I have no answer from support, please help me.
Thanks in advance and best regards.

Hi JOSÉ LUIS CONTRERAS

Sorry for the delay. Our team will get back to you shortly.
Thanks for your understanding.

All finally solved, thanks for your help! :clap::clap::clap:

Glad to hear that. Thanks for your patience

Hi your ignoring my emails and closed my account and still have my money … ticket number 1102233

I’ll be going to the abundsman this week it’s your last chance to return my money you closed my account so its basically theft … I will continue to spam all your pages to let everyone know you stole my money until it is returned …email joejonesjo76@gmail.com

Hi your ignoring my emails and closed my account and still have my money … ticket number 1102233
I’ll be going to the abundsman this week it’s your last chance to return my money you closed my account so its basically theft … I will continue to spam all your pages to let everyone know you stole my money until it is returned …email joejonesjo76@gmail.com

Hi your ignoring my emails and closed my account and still have my money … ticket number 1102233
I’ll be going to the abundsman this week it’s your last chance to return my money you closed my account so its basically theft … I will continue to spam all your pages to let everyone know you stole my money until it is returned

it’s not been solved as been 2 days I email them