UK TIME: 13:00
SGT TIME: 21:00
Please rest assured that we are up and running and your funds are safe. The issues that most have been experiencing were related to a DNS server. Currently some users might still be experiencing some lagging which is due to a delay in DNS propagation. These issues will be automatically resolved once the DNS records are updated. Thank you all for your patience and understanding during this time.
- Cards, withdrawals, Cryptoback, all work as normal.
UK TIME: 2:00
SGT TIME: 10:00
With the DNS propagation delay, a small number of users may still be facing login issues. These issues will be cleared as DNS records are updated.
Users may be experiencing lags or unavailability with some app features, our engineers are working hard to resolve this. Please rest assured, funds are safe.
Thank you for your ongoing patience, and we will provide you with regular updates.